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Project Title |
Development of an Electronic Prescription System |
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Operational Programme |
DIGITAL CONVERGENCE |
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Proposing Organization |
General Secretariat for Social Security |
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Beneficiary |
I.D.I.K.A. S.M.S.A. |
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Operating Organization |
I.D.I.K.A. S.M.S.A. |
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Brief Description |
Project Purpose is to procure and install the necessary hardware and basic software required for the implementation and operation of the system, as well as to provide the following services:
- Preparation of studies and development of proposals, including the Implementation Study and recommendations on a range of matters, such as procedures, coding standards, control rules, performance indicators, etc.
- Training of system users and administrators. This includes conventional training for system administrators and key users (power users), as well as the development of a distance-learning environment for healthcare professionals and insured persons.
- Support for information and communication activities, including conferences, workshops and other initiatives aimed at facilitating and promoting the transition.
- Maintenance and operational support for the system and its users and administrators for a period of 2.5 years from the commencement of production operation.
- The services also include incident resolution, system enhancements, support for the management of configuration and parameter files, day-to-day operational support, and user support through a contact centre/help desk, etc.
Expected Benefits:
- Streamlining of prescription and diagnostic referral processes and reduction of primary healthcare expenditure.
- Safeguarding the health of insured persons and reducing the inconvenience associated with the provision of healthcare services.
- Provision of enhanced professional and scientific support to healthcare professionals.
- Supporting the development of policies in the fields of healthcare and pharmaceuticals.
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